MRK Home Improvement, LLC (MRK Flooring) SMS Terms of Service

These terms govern your use of this website and participation in our SMS communications program.
1.SMS messaging terms
2.Opt-out instructions
3.Message frequency & rates
4.Carrier liablity
5.Privacy Policy reference
6.TCPA compliance

Program Name and Description

As part of our customer outreach and communications efforts, MRK Home Improvement, LLC (MRK Flooring) provides SMS messaging program for individuals who voluntarily opt in. By opting in to receive text messages from MRK Flooring, you agree to the terms outlined below.

When you opt in to our SMS program, you may receive text messages including, but not limited to:

• Service confirmations and production status updates
• Quote confirmations and scheduling notifications
• Account notifications related to your inquiry or active order
• Marketing or promotional messages about our custom apparel services (only if you have separately opted in to marketing messages)

Message frequency may vary depending on your order stage and interaction with our team.

Opt-In

You may opt in to receive SMS messages from MRK Flooring by providing your phone number and checking one or both of the optional consent checkboxes on our website contact form. Checking these boxes confirms your consent to receive either marketing or non-marketing SMS messages, or both.

Both checkboxes are optional. Providing your phone number does not automatically enroll you in SMS communications — you must affirmatively check the relevant checkbox(es).

Cancellation / Opt-Out

You can cancel the SMS service at any time. Just text STOP to our messaging number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Re-Enrollment

If you have opted out and would like to be added back into our messaging program, you may reply START or re-submit the opt-in form on our website.

Assistance

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe. You can also contact us directly:

• Phone: +1 813-324-0362
• Email: contact@mrkflooring.com

Carrier Liability

Carriers are not liable fore delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your network operator and is outside of our control.

Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on your order stage and enrolled services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy

If you have any questions regarding privacy, please read our privacy policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. SMS opt-in data and consent will not be shared with any third parties.

Compliance with Industry Standards

Our SMS program is managed in full compliance with industry standards, including the TCPA (Telephone Consumer Protection Act) and CTIA guidelines. By opting into this service, you acknowledge that you are providing express written consent to receive recurring automated messages from MRK Home Improvement, LLC (MRK Flooring).

Legal Compliance Note

This program is governed by all applicable federal and state laws of the United States, and we maintain strict adherence to legal requirements regarding consumer privacy and data protection. MRK Home Improvement. LLC operates as MRK Flooring in the State of Florida.

DBA Disclosure

MRK Home Improvement, LLC is the legal entity operating under the friendly business name MRK Flooring. Throughout this website, landing pages, and related materials, reference to “we,” “us,” or the “Company” refer to MRK Home Improvement, LLC doing business as MRK Flooring. 

Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us:

• Business: MRK Home Improvement, LLC (MRK Flooring)
• Address: 1377 Main Street, Dunedin FL 34698
• Phone: +1 813-324-0362
• Email: contact@mrkflooring.com

If you feel that we are not abiding by these Terms of Service, you should contact us immediately via telephone at (813)324-0362 or via email at contact@mrkflooring.com